Return Policy

Due to the nature of our products, to be eligible for a return, your item must be in the same condition that you received it, unopened, unused, and in its original packaging.

We offer you a 30-day (from the date of delivery) money-back guarantee on all products sold through the JENGIMIEL website only. 

Shipping fee: 

In most cases, a shipping fee per unit will be deducted from your refund unless the product is damaged, or it is due to our mistake. We may request an image of the incorrect or damaged product before waiving the return shipping fee. 

Damages Issues: 

Please contact us immediately if the item is defective, damaged or if you received the wrong item.